Nation
Nigeria Has Recorded Improvement In Human Capital Dev-Don
A lecturer at the University of Nigeria, Nsukka (UNN), Prof. Christian Madu, says Nigeria has recorded tremendous improvement in human capital development and literacy level over the years.
Madu disclosed this when he spoke with The Tide source yesterday in Enugu.
He said that the country could boast of well-trained professionals and artisans in all fields of human endeavours adding that the entrepreneurial spirits of Nigerians drive these successes.
According to him, many of the Nigerian families understand the value of education and they are willing to invest in their children’s education.
“In most parts of the country especially the South-East and South-West, families can boast of at least a member with a university or higher education qualification.
“This is remarkable. In the 1960s after the independence, many families could not even boast of a member with secondary school education,” he said.
Madu, a Professor of Environmental Management and Control, however, said that the government has not done enough to ensure that the country sustain these gains in human capital development and literacy level.
“In 2020, Nigeria allocated 6.7 per cent of its national budget to education.
“According to a PrimeTime article of Oct. 24, 2020, the Federal Government dedicated only 5.6 per cent of its 2021 budget to education, which is Nigeria’s lowest in 10 years.
“This is a steep decline in the allocation for the education sector. The United Nations Educational, Scientific and Cultural Organization (UNESCO) recommendation is an international benchmark of between 15 and 20 per cent.
“Thus, we can see that the nation is far from this benchmark. Some public schools are so dilapidated and students in both the public and private schools hardly get any support from the government,” he said.
The don added:”Many of the achievements are through self efforts and family support. Our people have managed to find ways to educate themselves even under unbearable situations. Many have travelled abroad and have made their marks there.”
Madu, who is a supervisor of lead researchers at the Centre for Environmental Management and Control, UNN, said that the country exports technical and highly skilled labours to all parts of the world.
According to him, in almost any industrial nation you visit today, you will find Nigerians in the Diaspora as doctors, nurses, engineers, professors and so on.
“Those in Diaspora have also become the life support of the country. They take care of many families at home to contain the massive unemployment in Nigeria.
“According to the World Bank report titled “Migration and Development Brief,” Nigerians in the Diaspora remitted a whopping 23.24 billion dollars in 2019 and 16.8 billion dollars in 2020 showing a drop of about 27.7 per cent.
“The significance of this is that human capital development can actually help to bring stability and sustainability in the country by containing the increase in youth unemployment.
“The government needs to pay more attention to the education sector. It should also make serious efforts to tap into the wealth of professionals that are resident in other countries.We should be taking advantage of these resources rather than let them be the resources for other nations,” he said.
The don said that the country needed to emphasise more on technological skills for economic development.
“We are in a digital era, what the citizens need is little support from the government to actualise their goals.
“In places like Lagos and Enugu, computer villages are gradually emerging and the indigenous proficiencies that have been developed should be harnessed and not killed by excessive government interference in running such vital businesses,” he added
The Executive Secretary of the Pension Transitional Arrangement Directorate (PTAD), Dr Chioma Ejikeme, has reiterated the commitment to service delivery for pensioners.
Ejikeme said this during the Customer Service Week in Abuja, yesterday.
He said that commission had a mandate to deliver good service delivery to the pensioners.
Ejikeme, who was represented by the Director Civil Service Pension Department, Mr Kabir Yusuf, said that the customer service week was important to operations of PTAD.
“Customer service is the support that you give to a customer, whether it is an existing customer or potential customer in the process of delivering or making enquires about a service.
“To be a good customer service representative you need to be knowledgeable, have good attitude and attribute especially to the senior citizens and have empathy,” he said.
Ejikeme said that all PTAD staff had most of the attributes of a good customer representative.
“We provide excellent customer service by going to verify our aged pensioners who cannot do it by themselves anywhere across the country.
“There is a dedicated team that was mandated to go round to confirm the aliveness of those who can not confirm their aliveness either because the are too old or have health issues,” the executive secretary said.
The National Coordinator, SERVICOM, Mrs Nnenna Akajemeli, said that the official theme of the 2024 customer service week was “ We Go Above and Beyond For Our Customers.”
She commended PTAD and the SERVICOM team for organising the 2024 customer service week.
“This is in line with the best practice of celebrating frontline workers and service takers.
“Customer service week is celebrated annually during the first full week in October.
It calls attention to the importance of people to boost morale team work and departmental collaboration in supporting pensioners.
“ It is a platform to reward employees for the significant work they do,” Akajemeli said.
She said that the objective of the customer service week was to celebrate the hard work and dedication of employee who strived to create positive customer experiences.
She said that it was time to show customers that the organisation valued their experience and feedback, through comment cards, dedicated hotline, among others.
Akajemeli said that it raised awareness internally and externally about the importance of good customer service in building customer loyalty and satisfaction.
She said that the benefit was to increase motivation, show appreciation, encourage friendly competition, boost employee retention, create a positive workplace and increase productivity.
The Head, Surveillance Department at the National Pension Commission (PenCom), Mr Abdulrahman Saleem, said that good service delivery was the key success of every establishment.
Salem said that PTAD operated with standard, considering the success it had achieved so far.
Saleem said that pensioners required the best service attitude and behavior.
“ I give kudos to PTAD for its efforts and encourage it to do more.
“Therefore I urge PTAD staff to keep up the standard and continue to give good service to the pensioners,” he said.
The Chief of the Air Staff (CAS), Air Marshal Hasan Abubakar, has honoured Flying Officer David Sangokoya for winning the 2023/2024 Royal Air Force College Cranwell International Cadet Sword of Honour.
Abubakar honoured the officer during the presentation of cheques to 13 beneficiaries of the Nigerian Air Force (NAF) Group Personal Accident Insurance Policy (GPAIP) in Abuja, yesterday.
He described the achievement as ground-breaking as it was the first time an African cadet had won the prestigious award since the Academy’s creation over 100 years ago.
According to him, the feat underscores the excellence that exists within NAF, and proof that NAF officers and cadets can stand shoulder to shoulder with the best in the world.
“To our awardee, you have set a new standard, not just for your peers, but for every cadet and officer that will come after you.
“This accomplishment is a powerful reminder that no goal is out of reach when one is armed with dedication, discipline and an unwavering commitment to excellence.
“Your journey as an officer has begun with this prestigious accolade, but the true measure of your success will be seen in how you serve, lead and contribute to the mission of NAF and the defence of our great nation.
“As we celebrate this historic occasion, we extend our deepest gratitude to the United Kingdom Government for its unwavering support in providing world-class training opportunities to our personnel.
“This has enabled our officers and men to gain invaluable skills and knowledge, strengthening not only our bilateral ties but also our collective ability to address global security challenges,” he said.
The CAS said that the NAF looked forward to continuing the fruitful partnership for the mutual benefit of Nigeria and UK countries.
He expressed gratitude and unflinching loyalty to President Bola Tinubu for his commitment to the welfare and training of members of the Armed Forces of Nigeria, and NAF in particular.
“I must also take a moment to extend my heartfelt appreciation to the leadership of the Nigerian Defence Academy and the instructors who helped to mould and prepare this cadet for the global stage.
“Their dedication and commitment to developing top-notch officers is evident in this ground-breaking achievement.
“You have not only trained a leader but have given the Nigerian Air Force a legacy we will all cherish,” he said.
National Health Insurance Authority (NHIA) has advocated private sector involvement to strengthen Nigeria’s healthcare system.
The Director-General of the authority, Dr Kelechi Ohiri, made the call at a high-level policy dialogue on sustainable health system reforms in Nigeria in Abuja, yesterday.
The Tide’s source reports that the dialogue was organised by the Healthcare Federation of Nigeria (HFN), a coalition of private sector stakeholders, to address the multifaceted challenges plaguing the country’s healthcare system.
The dialogue has “Private Sector Support for SWAP (Sector Wide Approach) in Healthcare” as its theme.
Represented by Dr Yakubu Agada-Amade, the NHIA Director of Standards and Quality Assurance, Ohiri explained the crucial role of private sector collaboration in strengthening Nigeria’s healthcare system
He highlighted the “One Plan” under the SWAp framework, which seeks to unify health sector efforts, ensuring efficient resource use, effective governance and expanded healthcare access.
He also stressed the importance of overcoming barriers that historically hindered the implementation of healthcare interventions in Nigeria, such as inadequate financing, weak governance systems, and bureaucratic bottlenecks.
He added that “the dialogue explored innovative approaches, including digital health innovations and financing mechanisms to accelerate the implementation of the National Health Act and mandatory health insurance coverage.
“With enrollment in health insurance growing by 14 per cent over the past year, NHIA can push for greater inclusivity, particularly targeting the informal sector through flexible payment systems and partnerships with telecommunications companies.”
He called for stronger synergy between public and private health actors to ensure universal access to quality healthcare and sustainable reforms in line with the Nigeria Health Sector Renewal Investment Initiative (NHSRII).
Panelists from the Association of Nigerian Private Medical Practitioners (ANPMP), Healthcare Providers Association of Nigeria (HCPAN) and Health and Managed Care Association of Nigeria (HMCAN) echoed the sentiments, underscoring the private sector’s role in expanding insurance coverage and improving healthcare delivery.
They commended NHIA’s efforts toward driving reforms to achieve Universal Health Coverage (UHC) through the Sector-Wide Approach (SWAp).