Business
SIM-NIN: Telecom Consumers To Sue FG …Seek Policy Suspension
The National Association of Telecoms Subscribers (NATCOM) has said that it will sue the Federal Government in May to suspend the government’s barring of subscribers’ outgoing calls.
Recall that on Monday, April 4, 2022, the Federal Government ordered telecom companies to bar outgoing calls on all lines that are yet to link their National Identification Number (NIN) and the Subscriber Identity Module.
Following this directive, about 72.77 million active telecom subscribers were barred from making calls through their SIMs.
Responding, NATCOM urged the Federal Government to extend the implementation of the SIM-NIN policy by three months, and gave the government one month to implement the ban.
In an interview with The Tide’s source on Wednesday , President of the association, Adeolu Ogunbanjo, said NATCOM was set to take the government to court next month, if it fails to temporarily lift the ban.
He disclosed that the association will be joined in a suit already filed by Socio-Economic Rights and Accountability Project against the Federal Government on the NIN-SIM policy implementation.
“We have said that if the Federal Government does not lift the ban, we would go to court. But SERAP said it had filed a document in the court. So, we are giving the government until the end of the month.
“NATCOM is saying that by end of the month, we will go to court. We are going to court to ensure the government unbans the lines and extends the deadline. SERAP has made the first move already, we would be joined in the suit.
“After the expiration of our deadline for the government to reconsider its decision, we would formally go to court, along with SERAP. By the first week in May, we are joining SERAP in the court.”
Ogunbanjo noted that some subscribers who had linked their NIN with their SIMs prior to the directive were also blocked.
He said the directive was unfair to subscribers, adding that its implementation had affected their businesses.
“The present situation of things”, he said, “is so bad because a lot of people that have linked their NIN and SIM are also being blocked. These consumers now have to visit telecom service centres. This is unfortunate.
“When I spoke to one of the telecom companies, I was told that only ongoing calls were being blocked, as subscribers can still use data, WhatsApp, and text message services; which aligns with the directive of the ministry. However, several people use their lines for business, and this is having an effect on them.
“They can’t make call to their clients, this is a very terrible situation that is affecting businesses. These are part of the reasons we will join SERAP in the suit, so that the Federal Government can unban these lines. And we would request at least a minimum of three months extension of the exercise in the court”, he stated.
The President also alleged that racketeering had returned to the National Identity Management Commission (NIMC) centres as officials now charge between N3,000 and N10,000 for NIN registrations.
“The NIMC centres are jampacked. Telecom consumers are suffering. By the time they go to the centres, they have to pay between N3,000 and N10,000, depending on when the subscriber wants to get the NIN.
“Yes, the government says it is free, but these acts are open. Let security agents wear muftis and go to the NIN centres, they would see for themselves that the NIN centre officials are extorting members of the public. The only place they are not exploiting subscribers is the telcom centres, the mobile network operators.
“It is free there, but they are constrained as to how many subscribers they can attend to in a day. There is always a crowd there too. And sometimes, the network from the NIMC is slow. These are the situations subscribers are facing. This is unfortunate, and it is the reason we are requesting a deadline extension”, Ogunbanjo concluded.
MoniePoint Inc. a digital financial firm in Nigeria, has said it is empowering community pharmacists across the country with innovative payment solutions to improve access to drugs.
The financial firm said it had also provided loans for pharmacists under the aegis of the Association of Community Pharmacists of Nigeria (ACPN) to drive healthcare delivery in the country.
MoniePoint in a release titled, “Inside Nigeria’s community pharmacies: How Moniepoint drives healthcare access with payments and funding”, has reaffirmed its commitment to providing digital payment solutions to improve health outcomes in Nigeria.
The release examined how community pharmacies play a crucial role as vital access points for medical care in Nigeria, especially in areas with limited hospital or clinic access.
According to the release, the ACPN National Chairman, Ambrose Igwekwam, highlighted the critical role played by community pharmacies in Nigeria’s healthcare system over the years.
Igwekwam, however, expressed concerns over the challenges confronting the nation’s pharmaceutical industry which he said was hindering access to affordable medicines.
The pharmacist listed poor infrastructural systems, power, transportation, regulatory bottlenecks, importation dependency, and limited research opportunities as major challenges facing the pharmaceutical sector.
He also stressed the need for robust collaborative efforts with institutions like Moniepoint to strengthen the sector.
“As Nigeria continues to grow, improving local pharma manufacturing to meet the demands of this growth presents a key opportunity for us all.
“There is also the African Continental Free Trade Area Agreement, which is expected to boost our industry, especially when we start producing our drugs locally, which will provide the much needed foreign exchange from exports.
“We are also seeing advancements in digital health and technology which would hopefully deepen the practice of e-prescription in Nigeria”, the ACPN boss said.
Corlins Walter
In order to enhance customer service and streamline operations, the Chartered Insurance Institute of Nigeria (CIIN) has called on stakeholders in the insurance industry to embrace Artificial Intelligence (AI).
The President of the institute, Yetunde Ilori, made this call at the 2024 Office Representatives Committee (ORC) Workshop, organised by the institute, with the theme “AI and the Future of the Insurance Industry”, in Lagos.
Ilori at the event, emphasised the importance of AI adoption, noting that it was not a threat to jobs but rather a tool to improve efficiency across the insurance sector.
“It is not about AI taking over our jobs, but about us using AI to simplify processes and give maximum satisfaction to all the customers we serve whether as underwriters, brokers, loss adjusters, or in educating our members”, she said.
The workshop, which brought players in the insurance sector together, aimed to address how AI could be leveraged to transform business processes and improve customer interactions.
The Chairman of the ORC, Monica Nwachukwu, underscored the role of AI in modernising the industry, adding, “AI can automate customer and claims processes, allowing insurers to provide faster and more efficient services to their customers”.
She explained how AI could help extract data from legacy systems, enhancing decision-making processes.
“By integrating AI with APIs, insurers can feed valuable data into AI solutions to improve operations and customer service”, she added.
In his address, the Managing Partner of A4S and Training Heights, Orlando Odejide, stressed the need for companies to align their strategies with future technologies like AI, especially as they prepare for 2025.
“Any organisation that wants to grow into the future must have its strategic plan in place. If your strategy for 2025 is not ready, it should be done by October”, he advised.
He encouraged participants to think critically about how AI could be integrated into their business models to ensure they remain competitive.
“The idea is for you to use this workshop as a platform to think about your organization and how AI can help streamline your processes and improve growth”, Odejide noted.
In order to gain global respect and recognition, the National Space Research and Development Agency (NASRDA) has reaffirmed its determination to pursue its goal in ensuring that Nigeria’s space capabilities are recognised on the world stage.
The agency also reaffirmed its commitment to positioning Nigeria as a key player in the global space economy.
In a statement by the Director of Media and Corporate Communications, Dr. Felix Ale, NASRDA revealed that the Director-General of the agency, Matthew Adepoju, emphasised this during recent engagements at the 79th United Nations General Assembly and the Nigerian Association of Chambers of Commerce, Industry, Mines and Agriculture (NACCIMA) and Global Alliance Business Association international conference in Michigan, United States.
The statement noted that Adepoju outlined a forward-thinking agenda, stressing the importance of Nigeria’s space programme as a leader in research, exploration, and technological innovation.
“Our goal is to ensure that Nigeria’s space capabilities are recognised on the world stage.
“We must foster collaborations with global space agencies to enhance our satellite capabilities and technological infrastructure”, he stated.
The NASRDA boss said the agency is focusing on enhancing satellite capabilities, expanding international collaborations, and leveraging space science for national development.
He said NASRDA will have no stone unturned in pursuit of excellence, ensuring the agency secures the necessary resources and recognition to propel it forward.
“The relationships we build today will pave the way for tomorrow’s advancements in space science.
“Innovation and progress thrive in an environment built on collaboration and inclusivity”, he stated.
He emphasised that with the support of the government, international partners, and a dedicated team, NASRDA is poised to make significant strides in the evolving global space landscape.
“We are on the brink of a new era for Nigeria’s space agency. Together, we will ensure our nation stands out in the global space economy”, he said.
Corlins Walter
