Business
Mutilated Naira Notes: Citizens Blame CBN, Others
The high level of mutilated naira notes in the country has led to blame games, as citizens state the need for new prints production to replace the bad ones.
Speaking in an interview with The Tide in Port Harcourt Monday, a retired chartered accountant with Shell Petroleum Development Company Limited, Mr Isaac Ukaegbu, said that the N100 notes are the worst hit in this current level of mutilation, adding that “when a currency note is mutilated, acceptability becomes low”.
He said that even the banks find it difficult to change the very bad notes, adding that these days, people quarrel constantly in commercial vehicles and market places because of mutilated naira notes.
Ukaegbu noted that most times transactions become difficult because a business man or woman has rejected what is in a customer’s hand, stating that the Central Bank of Nigeria (CBN) is not helping the issue.
The retired accountant said that “CBN is expected to withdraw the notes through the commercial banks, but the Apex Bank has not given them any instruction to that effect.
However the value of naira remains the same mutilated or new prints.
Chief Executive Officer (CEO) of GEMP Engineering Limited, Mr Philip West said “nobody feels better with mutilated naira notes.
The CEO said that it is difficult to see N100 and 200 prints these days and that the ones in the system have suffered from over circulation adding that those in the market and general public should be blamed for this.
He noted that the higher denomination like N1000 and N500 notes are not treated the way the lower ones are treated, adding that the CBN is producing those ones on daily basis, which are on high demand during withdrawal inside the banks and at ATM centres.
In his contribution, Rev Victor Taylor of Assemblies of God Church, Silver Valley, branch blamed the mutilation on the material used to produce the lower denominations, saying that he has lost a lot of money due to rejection by traders.
He called on the CBN to create more awareness on the handling of the notes adding that there is an urgent need to produce new notes on the lower denominations especially the N200 and N100 notes.
A graduate of Computer Science who did his industrial training in the banking sector, Mr Chukwudi Uka, blamed the mutilation on the citizens, stating the need for everybody to use wallets for the notes.
Uka also noted the need for people to put the money they give to celebrators in the envelop instead of the ‘spraying’ which mutilates the naira notes.
He said that some commercial banks refuse to collect mutilated naira notes due to the commission charged by the CBN to change the notes.
Also, Gife Nwazue, an entrepreneur told The Tide that the N100 notes in circulation are irritating and always made her to quarrel with her customers who reject them.
It would be recalled that the Acting Director of Communications in CBN, Isaac Okorafor last week accused commercial banks of sabotaging the effort of the apex bank in replacing mutilated notes with new ones.
Okorafor said that the apex bank is aware of the high level of mutilated notes in the country and stated the need for “customers to demand new naira notes from the respective banks and reject dirty notes”.
MoniePoint Inc. a digital financial firm in Nigeria, has said it is empowering community pharmacists across the country with innovative payment solutions to improve access to drugs.
The financial firm said it had also provided loans for pharmacists under the aegis of the Association of Community Pharmacists of Nigeria (ACPN) to drive healthcare delivery in the country.
MoniePoint in a release titled, “Inside Nigeria’s community pharmacies: How Moniepoint drives healthcare access with payments and funding”, has reaffirmed its commitment to providing digital payment solutions to improve health outcomes in Nigeria.
The release examined how community pharmacies play a crucial role as vital access points for medical care in Nigeria, especially in areas with limited hospital or clinic access.
According to the release, the ACPN National Chairman, Ambrose Igwekwam, highlighted the critical role played by community pharmacies in Nigeria’s healthcare system over the years.
Igwekwam, however, expressed concerns over the challenges confronting the nation’s pharmaceutical industry which he said was hindering access to affordable medicines.
The pharmacist listed poor infrastructural systems, power, transportation, regulatory bottlenecks, importation dependency, and limited research opportunities as major challenges facing the pharmaceutical sector.
He also stressed the need for robust collaborative efforts with institutions like Moniepoint to strengthen the sector.
“As Nigeria continues to grow, improving local pharma manufacturing to meet the demands of this growth presents a key opportunity for us all.
“There is also the African Continental Free Trade Area Agreement, which is expected to boost our industry, especially when we start producing our drugs locally, which will provide the much needed foreign exchange from exports.
“We are also seeing advancements in digital health and technology which would hopefully deepen the practice of e-prescription in Nigeria”, the ACPN boss said.
Corlins Walter
In order to enhance customer service and streamline operations, the Chartered Insurance Institute of Nigeria (CIIN) has called on stakeholders in the insurance industry to embrace Artificial Intelligence (AI).
The President of the institute, Yetunde Ilori, made this call at the 2024 Office Representatives Committee (ORC) Workshop, organised by the institute, with the theme “AI and the Future of the Insurance Industry”, in Lagos.
Ilori at the event, emphasised the importance of AI adoption, noting that it was not a threat to jobs but rather a tool to improve efficiency across the insurance sector.
“It is not about AI taking over our jobs, but about us using AI to simplify processes and give maximum satisfaction to all the customers we serve whether as underwriters, brokers, loss adjusters, or in educating our members”, she said.
The workshop, which brought players in the insurance sector together, aimed to address how AI could be leveraged to transform business processes and improve customer interactions.
The Chairman of the ORC, Monica Nwachukwu, underscored the role of AI in modernising the industry, adding, “AI can automate customer and claims processes, allowing insurers to provide faster and more efficient services to their customers”.
She explained how AI could help extract data from legacy systems, enhancing decision-making processes.
“By integrating AI with APIs, insurers can feed valuable data into AI solutions to improve operations and customer service”, she added.
In his address, the Managing Partner of A4S and Training Heights, Orlando Odejide, stressed the need for companies to align their strategies with future technologies like AI, especially as they prepare for 2025.
“Any organisation that wants to grow into the future must have its strategic plan in place. If your strategy for 2025 is not ready, it should be done by October”, he advised.
He encouraged participants to think critically about how AI could be integrated into their business models to ensure they remain competitive.
“The idea is for you to use this workshop as a platform to think about your organization and how AI can help streamline your processes and improve growth”, Odejide noted.
In order to gain global respect and recognition, the National Space Research and Development Agency (NASRDA) has reaffirmed its determination to pursue its goal in ensuring that Nigeria’s space capabilities are recognised on the world stage.
The agency also reaffirmed its commitment to positioning Nigeria as a key player in the global space economy.
In a statement by the Director of Media and Corporate Communications, Dr. Felix Ale, NASRDA revealed that the Director-General of the agency, Matthew Adepoju, emphasised this during recent engagements at the 79th United Nations General Assembly and the Nigerian Association of Chambers of Commerce, Industry, Mines and Agriculture (NACCIMA) and Global Alliance Business Association international conference in Michigan, United States.
The statement noted that Adepoju outlined a forward-thinking agenda, stressing the importance of Nigeria’s space programme as a leader in research, exploration, and technological innovation.
“Our goal is to ensure that Nigeria’s space capabilities are recognised on the world stage.
“We must foster collaborations with global space agencies to enhance our satellite capabilities and technological infrastructure”, he stated.
The NASRDA boss said the agency is focusing on enhancing satellite capabilities, expanding international collaborations, and leveraging space science for national development.
He said NASRDA will have no stone unturned in pursuit of excellence, ensuring the agency secures the necessary resources and recognition to propel it forward.
“The relationships we build today will pave the way for tomorrow’s advancements in space science.
“Innovation and progress thrive in an environment built on collaboration and inclusivity”, he stated.
He emphasised that with the support of the government, international partners, and a dedicated team, NASRDA is poised to make significant strides in the evolving global space landscape.
“We are on the brink of a new era for Nigeria’s space agency. Together, we will ensure our nation stands out in the global space economy”, he said.
Corlins Walter
