Nation
FCT Residents Decry Inequitable Power Distribution, Urges Fairness
Many residents of the Federal Capital Territory (FCT) have decried the inequitable distribution of power to their homes and business premises.
The residents appealed to the Abuja Electricity Distribution Company (AEDC) to ensure that the current load shedding was done fairly.
They told The Tide source in Abuja yesterday that they have not had electricity for almost five consecutive days.
The poor power supply or blackouts in some parts of the territory had lingered for almost two months.
AEDC had attributed the poor supply to its franchise areas to low power generation from the national grid.
The AEDC Chief Marketing Officer, Mr Donald Etim, had said this in a statement issued in Abuja on March 4.
“The AEDC wishes to inform our customers in Kogi, Niger, Nasarawa States and the FCT that the current low and unstable supply of electricity to homes and businesses is as a result of low power generated to the national grid.
“In recent weeks, the level of power generated and served to the national grid for onward delivery to customers has been abysmally low,” Etim said.
This, according to AEDC has led to load shedding currently being experienced in the territory.
Electricity consumers residing in Nyanya, Lugbe, Kubwa , Prince and Princess Estate, Area 3, Gaduwa and environs told The Tide source that they have not had light for days.
According to them, inspite of the load-shedding, some areas have constant power supply, while other areas do not have at all.
A Pharmacist residing in Gaduwa Estate Mr Peter Otabor, said, “we know AEDC is load-shedding light but they should ensure that it is equitably distributed to all”.
Otabor said that for close to two days, there was no light in the estate but other areas had light.
“I know there is low power supply currently on in the country, so if they want to give us light for two hours, so be it, I do not like a situation where some will have and others do not have,” he said.
Mrs Juliet Okojie, who resides at Prince and Princess Estate, Gudu, also coroborated what Otabor said.
Okojie said that the little power available should go round everybody.
Mr Eramus Okon, a banker who resides at Area 3, decried the poor power supply to the area, saying it had worsened in the last two months.
Okon said “we have only had light four times for few hours in the last three weeks”, a situation he said had affected his daily routine.
“You know I am a banker and I close late from work, I only cook once a week every Saturday but with this light situation, I cannot do that.
“I am appealing to AEDC to give us light even for two or three hours a day,” he said.
Mr Smart Okeke, who owns a cold room at Lugbe told newsmen that he had to put on his generator every day for close to 10 hours to preserve his goods.
“Cold room business is not easy to manage without light, so I have to look for diesel for my generator to power my cold room.
“I know about the low power supply and load-shedding but I will be happy if AEDC can give us light for five hours a day, “he said.
In Kubwa, Mrs Ese Williams, who reside in Phase 2, Kubwa Extension said there had been no stable light in the area for close to three weeks.
According to Williams, even when the light comes, it is so low that it cannot carry fridge or even fan.
“I have thrown away the perishable food stuff I stored in my freezer as they had all gone bad.
“I am appealing to AEDC to rectify the fault and give us light even if it for five hours a day, “ she said.
A fashion designer also in Kubwa, Mrs Shola Akinremi said lack of stable electricity supply in the area had continued to affect her business, saying that she could not meet up her customers’ needs.
Akinremi said that it was very difficult for her to sew at night as her generator was faulty.
When contacted, Mr Donald Etim, AEDC’s Chief Marketing Officer told newsmen that parts of Lugbe, Kubwa, Area 3 and environs were experiencing poor power supply due to faults.
Etim said that AEDC team were working assiduously to ensure that those faults were quickly resolved to ensure consumers get steady power supply.
“We are not happy about this and our team are working to ensure these faults are rectified quickly, “he said .
The Executive Secretary of the Pension Transitional Arrangement Directorate (PTAD), Dr Chioma Ejikeme, has reiterated the commitment to service delivery for pensioners.
Ejikeme said this during the Customer Service Week in Abuja, yesterday.
He said that commission had a mandate to deliver good service delivery to the pensioners.
Ejikeme, who was represented by the Director Civil Service Pension Department, Mr Kabir Yusuf, said that the customer service week was important to operations of PTAD.
“Customer service is the support that you give to a customer, whether it is an existing customer or potential customer in the process of delivering or making enquires about a service.
“To be a good customer service representative you need to be knowledgeable, have good attitude and attribute especially to the senior citizens and have empathy,” he said.
Ejikeme said that all PTAD staff had most of the attributes of a good customer representative.
“We provide excellent customer service by going to verify our aged pensioners who cannot do it by themselves anywhere across the country.
“There is a dedicated team that was mandated to go round to confirm the aliveness of those who can not confirm their aliveness either because the are too old or have health issues,” the executive secretary said.
The National Coordinator, SERVICOM, Mrs Nnenna Akajemeli, said that the official theme of the 2024 customer service week was “ We Go Above and Beyond For Our Customers.”
She commended PTAD and the SERVICOM team for organising the 2024 customer service week.
“This is in line with the best practice of celebrating frontline workers and service takers.
“Customer service week is celebrated annually during the first full week in October.
It calls attention to the importance of people to boost morale team work and departmental collaboration in supporting pensioners.
“ It is a platform to reward employees for the significant work they do,” Akajemeli said.
She said that the objective of the customer service week was to celebrate the hard work and dedication of employee who strived to create positive customer experiences.
She said that it was time to show customers that the organisation valued their experience and feedback, through comment cards, dedicated hotline, among others.
Akajemeli said that it raised awareness internally and externally about the importance of good customer service in building customer loyalty and satisfaction.
She said that the benefit was to increase motivation, show appreciation, encourage friendly competition, boost employee retention, create a positive workplace and increase productivity.
The Head, Surveillance Department at the National Pension Commission (PenCom), Mr Abdulrahman Saleem, said that good service delivery was the key success of every establishment.
Salem said that PTAD operated with standard, considering the success it had achieved so far.
Saleem said that pensioners required the best service attitude and behavior.
“ I give kudos to PTAD for its efforts and encourage it to do more.
“Therefore I urge PTAD staff to keep up the standard and continue to give good service to the pensioners,” he said.
The Chief of the Air Staff (CAS), Air Marshal Hasan Abubakar, has honoured Flying Officer David Sangokoya for winning the 2023/2024 Royal Air Force College Cranwell International Cadet Sword of Honour.
Abubakar honoured the officer during the presentation of cheques to 13 beneficiaries of the Nigerian Air Force (NAF) Group Personal Accident Insurance Policy (GPAIP) in Abuja, yesterday.
He described the achievement as ground-breaking as it was the first time an African cadet had won the prestigious award since the Academy’s creation over 100 years ago.
According to him, the feat underscores the excellence that exists within NAF, and proof that NAF officers and cadets can stand shoulder to shoulder with the best in the world.
“To our awardee, you have set a new standard, not just for your peers, but for every cadet and officer that will come after you.
“This accomplishment is a powerful reminder that no goal is out of reach when one is armed with dedication, discipline and an unwavering commitment to excellence.
“Your journey as an officer has begun with this prestigious accolade, but the true measure of your success will be seen in how you serve, lead and contribute to the mission of NAF and the defence of our great nation.
“As we celebrate this historic occasion, we extend our deepest gratitude to the United Kingdom Government for its unwavering support in providing world-class training opportunities to our personnel.
“This has enabled our officers and men to gain invaluable skills and knowledge, strengthening not only our bilateral ties but also our collective ability to address global security challenges,” he said.
The CAS said that the NAF looked forward to continuing the fruitful partnership for the mutual benefit of Nigeria and UK countries.
He expressed gratitude and unflinching loyalty to President Bola Tinubu for his commitment to the welfare and training of members of the Armed Forces of Nigeria, and NAF in particular.
“I must also take a moment to extend my heartfelt appreciation to the leadership of the Nigerian Defence Academy and the instructors who helped to mould and prepare this cadet for the global stage.
“Their dedication and commitment to developing top-notch officers is evident in this ground-breaking achievement.
“You have not only trained a leader but have given the Nigerian Air Force a legacy we will all cherish,” he said.
National Health Insurance Authority (NHIA) has advocated private sector involvement to strengthen Nigeria’s healthcare system.
The Director-General of the authority, Dr Kelechi Ohiri, made the call at a high-level policy dialogue on sustainable health system reforms in Nigeria in Abuja, yesterday.
The Tide’s source reports that the dialogue was organised by the Healthcare Federation of Nigeria (HFN), a coalition of private sector stakeholders, to address the multifaceted challenges plaguing the country’s healthcare system.
The dialogue has “Private Sector Support for SWAP (Sector Wide Approach) in Healthcare” as its theme.
Represented by Dr Yakubu Agada-Amade, the NHIA Director of Standards and Quality Assurance, Ohiri explained the crucial role of private sector collaboration in strengthening Nigeria’s healthcare system
He highlighted the “One Plan” under the SWAp framework, which seeks to unify health sector efforts, ensuring efficient resource use, effective governance and expanded healthcare access.
He also stressed the importance of overcoming barriers that historically hindered the implementation of healthcare interventions in Nigeria, such as inadequate financing, weak governance systems, and bureaucratic bottlenecks.
He added that “the dialogue explored innovative approaches, including digital health innovations and financing mechanisms to accelerate the implementation of the National Health Act and mandatory health insurance coverage.
“With enrollment in health insurance growing by 14 per cent over the past year, NHIA can push for greater inclusivity, particularly targeting the informal sector through flexible payment systems and partnerships with telecommunications companies.”
He called for stronger synergy between public and private health actors to ensure universal access to quality healthcare and sustainable reforms in line with the Nigeria Health Sector Renewal Investment Initiative (NHSRII).
Panelists from the Association of Nigerian Private Medical Practitioners (ANPMP), Healthcare Providers Association of Nigeria (HCPAN) and Health and Managed Care Association of Nigeria (HMCAN) echoed the sentiments, underscoring the private sector’s role in expanding insurance coverage and improving healthcare delivery.
They commended NHIA’s efforts toward driving reforms to achieve Universal Health Coverage (UHC) through the Sector-Wide Approach (SWAp).