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Embrace AI, CIIN Urges Insurance Operators 

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In order to enhance customer service and streamline operations, the Chartered Insurance Institute of Nigeria (CIIN) has called on stakeholders in the insurance industry to embrace Artificial Intelligence (AI).
The President of the institute, Yetunde Ilori, made this call at the 2024 Office Representatives Committee (ORC) Workshop, organised by the institute, with the theme “AI and the Future of the Insurance Industry”, in Lagos.
Ilori at the event, emphasised the importance of AI adoption, noting that it was not a threat to jobs but rather a tool to improve efficiency across the insurance sector.
“It is not about AI taking over our jobs, but about us using AI to simplify processes and give maximum satisfaction to all the customers we serve whether as underwriters, brokers, loss adjusters, or in educating our members”, she said.
The workshop, which brought players in the insurance sector together, aimed to address how AI could be leveraged to transform business processes and improve customer interactions.
The Chairman of the ORC, Monica Nwachukwu, underscored the role of AI in modernising the industry, adding, “AI can automate customer and claims processes, allowing insurers to provide faster and more efficient services to their customers”.
She explained how AI could help extract data from legacy systems, enhancing decision-making processes.
“By integrating AI with APIs, insurers can feed valuable data into AI solutions to improve operations and customer service”, she added.
In his address, the Managing Partner of A4S and Training Heights, Orlando Odejide, stressed the need for companies to align their strategies with future technologies like AI, especially as they prepare for 2025.
“Any organisation that wants to grow into the future must have its strategic plan in place. If your strategy for 2025 is not ready, it should be done by October”, he advised.
He encouraged participants to think critically about how AI could be integrated into their business models to ensure they remain competitive.
“The idea is for you to use this workshop as a platform to think about your organization and how AI can help streamline your processes and improve growth”, Odejide noted.

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CFAO Hits Nigerian Automobile Market With New Land Cruiser Prado

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CFAO has added to its fleet of cars in the  motoring industry with the recent launch of the 2024 Toyota Land Cruiser Prado, one of Toyota’s flagship models, alongside a range of others for the Nigeria market.
Unveiling the product in Port Harcourt on Tuesday, the General Manager, CFAO Mobility, Port Harcourt, Julius Fasetire, said the model is exceptional tailored for Nigeria’s market.
According to him, the unveiling was an exclusive opportunity for Nigerians to explore the latest in automotive excellence, discover new vehicle options , and benefit from Toyota by CFAO’s end of year bonus.
He further explained that CFAO is an authorised distributor of Toyota vehicles in Nigeria, committed to providing high quality vehicles and services to meet the needs of customers across the country.
“With an extensive network of service centres, Toyota by CFAO offers top-notch sales, service and support to ensure a seamless ownership experience”, he declared.

By: Nkpemenyie Mcdominic, Lagos

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Marketers Threaten Boycott Of PH Refinery 

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There are indications that oil marketers may boycot patronising the newly opened Port Harcourt Refinery Company (PHRC), which commmenced crude oil production last Tuesday.
This follows their request that PHRC, under the management of the Nigerian National Petroleum Company Limited (NNPCL), must dispense its refined petroleum products below the prices of the Dangote Petroleum Refinery.
Meanwhile, contrary to NNPCL’s claims, while reactiing to claims that its petrol price was about N1,045/litre, said the refinery had not released its prices, as products from the plant were currently dispensed to only NNPCL stations.
NNPCL’s spokesperson, Olufemi Soneye, revealed that the company was still reviewing its prices and had yet to commence bulk sales, saying that its purchasing portal is still closed.
In the midst of this, The Tide’s source also gathered that oil marketers imported 105.67 million litres of petrol into the country five days ago.
The marketers confirmed that NNPC was selling petrol at N1,045/litre, saying that they may be compelled to opt for petrol importation as a means of meeting local demands.
The source exclusively gathered that a total sum of 78,800 metric tonnes representing 105.67 million litres of petrol was imported into the country in the last five days, specifically identified November 23 and November 28.
The NNPC said the 60,000-capacity newly rehabilitated complex of the old Port Harcourt Refinery, which had been revamped and upgraded with modern equipment, is operating at a refining capacity of 70 per cent of its installed capacity.
The company added that NNPC added that diesel and Pour Fuel Oil would be the highest output from the refinery, with a daily capacity of 1.5 million litres and 2.1 million litres, respectively.
There’s also a daily output of Straight-Run Gasoline (Naphtha) blended into 1.4 million litres of Premium Motor Spirit (petrol), 900,000 litres of kerosene, and low-pour fuel oil of 2.1 million litres.
It was stated that about 200 trucks of petrol would be released into the Nigerian market daily.
However, claims that the national oil firm’s PMS price was higher than that of Dangote triggered diverse reactions from marketers.
The National Publicity Secretary of the Independent Petroleum Marketers Association of Nigeria (IPMAN), Chinedu Ukadike, stated that though NNPC had yet to release any price for the products from the refurbished Port Harcourt refinery, a high price would discourage marketers, because Dangote currently sells his petrol at N970/litre, while imported petrol is around that price.
He, however, noted that there was the possibility that the NNPC would review its prices downward when the Port Harcourt refinery comes fully on stream.

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NCDMB, ICPC Set To Mark Anti-Corruption Day

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Following its unequivocal and successive ranking as Nigeria’s top performing organisation in efficiency and transparency from 2022-date, the Nigerian Content Development and Monitoring Board (NCDMB) has unveiled plans to mark the 2024 World Anti-corruption Day on Thursday, 5th December at its headquarters, the Nigerian Content Tower, Yenagoa, Bayelsa State.
The theme of this year’s celebration, according to a statement from the Board’s Department of Corporate Communications is “Effective Whistleblowers Protection Mechanism: A Critical Tool in the Fight against Corruption”.
The statement added that the celebration at the NCDMB is organised by the agency’s Anti-Corruption Unit (ACTU) led by the Director of Monitoring and Evaluation, Mr. Abdulmalik Halilu.
The event, according to the Board, will be marked with a workshop that will feature paper presentations by representatives of the Independent Corrupt Practices and Other Related Offences Commission (ICPC), and key officials of the Board.
Another highlight of the day will include the grand finale of the debate competition among six federal government colleges from the six zones of the country, plus a representative from Bayelsa State, which is selected automatically as the host state of NCDMB.
The selected schools are Federal Government College, Odi, Bayelsa State; Federal Government College, Okigwe, Imo State; Federal Government College, Warri, Delta State; and Federal Government Girls College, Kazaure, Jigawa State.
Others are, Federal Government College, Ijanikin, Lagos State; Federal Government College, Maiduguri, Borno State; and Federal Government College, Rubochi, Abuja.
Two students, accompanied by an adult from each of the schools will be camped in Yenagoa, the Bayelsa State capital, by the NCDMB for four days during which preliminary debates will be held to determine the best two teams.
The debate, whose grand finale is to be held at the magnificent 17-storey Nigerian Content Tower (NCT), Yenagoa, is being organised to instill the ethics of transparency and public interest in Nigerian students to promote critical thinking, research, and public speaking skills among that segment of the population.
This segment, according to the Board, are generally viewed as potential future leaders of thought and industry in the country, and encourage students to engage with complex issues that underline good governance and democracy in Nigeria, just as prizes will also be awarded to winners.

By: Ariwera Ibibo-Howells, Yenagoa

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