Business
Strengthen Credit Control Units, Insurance Coys Told
Determined to put an end to the problem of outstanding premium in the nation’s insurance industry, the insurance companies operating in the country have been advised to strengthen their credit control units to improve premium collection process.
The Accounting Technical Committee (ATC) of the Nigerian Insurers Association (NIA), in its reports to the members of the association, stated that it has recommended best practices for treatment of outstanding premium in the insurance industry.
Mr. Oluwadare Emmanuel, chairman, ATC, pointed out that, “the Accounting Technical committee examined the impact of the write off the outstanding premium of more than 365 days on the financial result of insurance companies and suggested that the credit control units of insurance companies should be strengthened to improve outstanding premium collection process”.
The committee also proposes that the production of marketers should be based on cash collection and a common software for capturing insurance transaction should be developed for insurance companies.
The problem of outstanding premium has continued unabated in the insurance industry in spite of the fact that section 50 of the Insurance Act 2003 provides that insurance companies should desist from granting insurance covers if the required premium has not been paid.
Section 50 of the Insurance Act states that, “The receipt of an insurance premium shall be a condition precedent to a valid contract of insurance and there shall be no cover in respect of an insurance risk, unless the premium paid in advance”.
As insurance companies have always claimed that majority of these outstanding premium are being owed by the insurance brokers, who indulge in the habit of not remitting premium to the insurers, both are at loggerheads with each other.
The NIA is said to be compiling list of insurance brokers that have not been remitting premium collected on behalf of insurance companies to the insurers as required by law. The association actually sent circulars to its member companies to finish it with names of insurance brothers that have been found wanting in the area of remittance of premium.
However, the Nigerian Council of Registered Insurance Brokers (NCRIB) has condemned the practice by some insurance companies who indulged in the habit of filling the books with false premium figures as a ploy to deceive the industry’s regulator.
Dede Ijere, president of the NCRIB, who spoke in Lagos, recently, pointed out that certain underwriters deliberately pad their books with false premium figures to deceive the market regulator, the National Insurance Commission (NAICOM) that the outstanding were actually collected but not remitted by the brokers.
Ijere noted that this practice is not only a cheap blackmail but disgusting and unacceptable, adding that “We have, therefore, complained to NAICOM and the Nigerian Insurers Association (NIA) for urgent attention”.
The NCRIB boss, who was apparently trying to exonerate the brokers from accusation of withholding of premium ment, for insurance firms, stated that the NCRIB has begun moves to verify accounts with the insurance companies.
In the light of this, the NCRIB has been discussing with the NIA, the umbrella body of underwriting firm in the country, to encourage its member companies to always reconcile their premium accounts periodically with brokers and report only the reconciled and certified figures
The NCRIB also said it has given further backing to NAICOM to enforce the no premium no cover provision in the Insurance Act 2003 to prevent a situation where insurers will continue to allege that brokers are not remitting the premium due to them.
Ijere said it has also been suggested that insurance companies should be made to present Certificate of Reconciliation to authenticate outstanding premium against any given brokers.
He, therefore, called on the underwriters for urgent resuscitation of the practice of periodic joint reconciliation with brokers in monthly or bi-monthly basis.
In case any broker is found wanting, he assured that the NCRIB disciplinary committee satisfactorily handles complaints against brokers over non-payment of premium due to the insurance companies.
MoniePoint Inc. a digital financial firm in Nigeria, has said it is empowering community pharmacists across the country with innovative payment solutions to improve access to drugs.
The financial firm said it had also provided loans for pharmacists under the aegis of the Association of Community Pharmacists of Nigeria (ACPN) to drive healthcare delivery in the country.
MoniePoint in a release titled, “Inside Nigeria’s community pharmacies: How Moniepoint drives healthcare access with payments and funding”, has reaffirmed its commitment to providing digital payment solutions to improve health outcomes in Nigeria.
The release examined how community pharmacies play a crucial role as vital access points for medical care in Nigeria, especially in areas with limited hospital or clinic access.
According to the release, the ACPN National Chairman, Ambrose Igwekwam, highlighted the critical role played by community pharmacies in Nigeria’s healthcare system over the years.
Igwekwam, however, expressed concerns over the challenges confronting the nation’s pharmaceutical industry which he said was hindering access to affordable medicines.
The pharmacist listed poor infrastructural systems, power, transportation, regulatory bottlenecks, importation dependency, and limited research opportunities as major challenges facing the pharmaceutical sector.
He also stressed the need for robust collaborative efforts with institutions like Moniepoint to strengthen the sector.
“As Nigeria continues to grow, improving local pharma manufacturing to meet the demands of this growth presents a key opportunity for us all.
“There is also the African Continental Free Trade Area Agreement, which is expected to boost our industry, especially when we start producing our drugs locally, which will provide the much needed foreign exchange from exports.
“We are also seeing advancements in digital health and technology which would hopefully deepen the practice of e-prescription in Nigeria”, the ACPN boss said.
Corlins Walter
In order to enhance customer service and streamline operations, the Chartered Insurance Institute of Nigeria (CIIN) has called on stakeholders in the insurance industry to embrace Artificial Intelligence (AI).
The President of the institute, Yetunde Ilori, made this call at the 2024 Office Representatives Committee (ORC) Workshop, organised by the institute, with the theme “AI and the Future of the Insurance Industry”, in Lagos.
Ilori at the event, emphasised the importance of AI adoption, noting that it was not a threat to jobs but rather a tool to improve efficiency across the insurance sector.
“It is not about AI taking over our jobs, but about us using AI to simplify processes and give maximum satisfaction to all the customers we serve whether as underwriters, brokers, loss adjusters, or in educating our members”, she said.
The workshop, which brought players in the insurance sector together, aimed to address how AI could be leveraged to transform business processes and improve customer interactions.
The Chairman of the ORC, Monica Nwachukwu, underscored the role of AI in modernising the industry, adding, “AI can automate customer and claims processes, allowing insurers to provide faster and more efficient services to their customers”.
She explained how AI could help extract data from legacy systems, enhancing decision-making processes.
“By integrating AI with APIs, insurers can feed valuable data into AI solutions to improve operations and customer service”, she added.
In his address, the Managing Partner of A4S and Training Heights, Orlando Odejide, stressed the need for companies to align their strategies with future technologies like AI, especially as they prepare for 2025.
“Any organisation that wants to grow into the future must have its strategic plan in place. If your strategy for 2025 is not ready, it should be done by October”, he advised.
He encouraged participants to think critically about how AI could be integrated into their business models to ensure they remain competitive.
“The idea is for you to use this workshop as a platform to think about your organization and how AI can help streamline your processes and improve growth”, Odejide noted.
In order to gain global respect and recognition, the National Space Research and Development Agency (NASRDA) has reaffirmed its determination to pursue its goal in ensuring that Nigeria’s space capabilities are recognised on the world stage.
The agency also reaffirmed its commitment to positioning Nigeria as a key player in the global space economy.
In a statement by the Director of Media and Corporate Communications, Dr. Felix Ale, NASRDA revealed that the Director-General of the agency, Matthew Adepoju, emphasised this during recent engagements at the 79th United Nations General Assembly and the Nigerian Association of Chambers of Commerce, Industry, Mines and Agriculture (NACCIMA) and Global Alliance Business Association international conference in Michigan, United States.
The statement noted that Adepoju outlined a forward-thinking agenda, stressing the importance of Nigeria’s space programme as a leader in research, exploration, and technological innovation.
“Our goal is to ensure that Nigeria’s space capabilities are recognised on the world stage.
“We must foster collaborations with global space agencies to enhance our satellite capabilities and technological infrastructure”, he stated.
The NASRDA boss said the agency is focusing on enhancing satellite capabilities, expanding international collaborations, and leveraging space science for national development.
He said NASRDA will have no stone unturned in pursuit of excellence, ensuring the agency secures the necessary resources and recognition to propel it forward.
“The relationships we build today will pave the way for tomorrow’s advancements in space science.
“Innovation and progress thrive in an environment built on collaboration and inclusivity”, he stated.
He emphasised that with the support of the government, international partners, and a dedicated team, NASRDA is poised to make significant strides in the evolving global space landscape.
“We are on the brink of a new era for Nigeria’s space agency. Together, we will ensure our nation stands out in the global space economy”, he said.
Corlins Walter