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Airtel Resumes Operations In Abuja

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Airtel Nigeria has thanked its customers across the country particularly those in the Federal Capital Territory and environs as it opened its offices across the country following an end to the face off over outsourcing between labour and its business partners.

Airtel Nigeria Chief Excutive Officer and Managing Director Mr. Rajan Swaroop in a statement recently said the telecommunications firm was grateful for the loyalty of its customers while the impasse lasted. Airtel has also restored services to the Federal Capital Territory and the adjoining parts of northern Nigeria.

“We sincerely apologise for any inconvenience the situation may have caused our customers just as we thank them for their understanding. We equally commend our customers for their loyalty and abiding faith in the Airtel brand,” he said.

“We wish to reassure customers of Airtel’s continuous commitment to providing Nigerians a world-class mobile network, innovative and relevant products and services and affordable tariffs which will empower our people to succeed in their business and personal endeavours. Airtel remains committed to the task of building a robust telecommunication infrastructure and providing Nigerians a pleasant communication experience,” he added.

He reiterated that the unfortunate incident was due to a misunderstanding between its business partners, their employees and the labour unions. Though he said the affected workers were not employees of Airtel Nigeria, but the company would continue to persuade its partners to ensure fair treatment within the provisions of Nigeria’s labour laws and the dictates of best practice within and outside the industry.

The Airtel boss Lauded Federal Ministry of Labour, Federal Ministry of Communications Technology,  the Nigerian Communications  Commissions (NCC) the Senate and the House of Representatives for their roles in ensuring return to normalcy.

“We remain passionate about our role as a key player in the Nigerian economy in line with our vision of becoming the most loved brand in the daily lives of Nigerians,” he said.

Officials of the Nigeria Labour Congress and the National Union of Post and Telecommunications Employees (NUPTE) forcefully closed offices and customer shops of Airtel across the country following a dispute over outsourcing between the workers and Airtel partners Spanco Channel BPO Limited and Tech Mahindra.

While the union claimed workers were sacked, Tech Mahindra and Spanco asserted that it was only a matter of expiration of the existing contracts between them and the Human Resources firms that recruited the workers.

The reopening of the offices and the restoration of service in Abuja and most of northern Nigeria came on the heel of an agreement reached by the telecommunication company, its partners, and the Labour Unions: the national Union of Post and Telecommunication Employees (NUPTE) and the Nigerian Labour Congree (NLC).

Following the development, the business partners, SPANCO, and Tech Mahindra will ensure that all the call centre staff affected by contract expiration before the dispute will resume work not later than Thursday, October 13, 2011.

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Technology, Others Responsible For Nigeria’s Bonga Oil Operations

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The Managing Director, Shell Nigeria Exploration and Company Limited (SNEPCo), Elohor Aiboni, said Bonga, Nigeria’s first deep-water asset, has recorded major milestones, due to effective leadership, cutting-edge technology, continuous improvement and collaboration with stakeholders.
She noted that since coming on stream in November 2005, Bonga has maintained a track record of production that saw it achieve one-billion-barrel export on February 13, last year.
In her presentation, titled “The Bonga Journey to a Billion Barrels”, at the ongoing 2024 Offshore Technology Conference in Houston, Texas, United States, Aiboni, said: “SNEPCo is grateful for the contributions of all the parties to the Bonga story and we can all be proud of the milestones.
“Bonga has been consistent. In 2014, nine years after coming onstream, it achieved half a billion barrels of crude and doubled it in 2023. We have worked relentlessly to ensure excellent asset management, project and wells delivery and deployment of technology and innovations in our operations”.
According to her, these factors, “coupled with the supportive partnership of the Nigerian National Petroleum Company Limited and our co-venturers – TotalEnergies, EP Nigeria Limited; Nigerian Agip Exploration; and Esso Exploration and Production Nigeria Limited, make Bonga stand out as a world-class investment case”.
She continued that, “SNEPCo also enjoyed the support of the Nigerian Upstream Petroleum Regulatory Commission (NUPRC) and the Nigerian Content Development and Monitoring Board (NCDMB) in the success of Bonga operations”.
Aiboni also listed the challenges of keeping the Bonga Floating Production, Storage and Offloading vessel full as the asset ages and dealing with unexpected developments with subsea wells and equipment.
She said: “SNEPCo responded with a campaign of operational excellence, which among other initiatives, led to the creation of a programme known as the Bonga Business Improvement Plan that continually reviews and identifies improvement initiatives and drives sustainability in operations and upskilling of staff.
“The Bonga success story has been led by Nigerians who have been managing directors of SNEPCo since it was established in 1993, in a deliberate policy by Shell to develop indigenous manpower for deep-water operations in Nigeria.
“Today, some 97percent of the SNEPCo workforce is Nigerian and overall, Bonga has helped to create a new generation of Nigerian deep-water professionals.
“Our vision at SNEPCo remains to be the best deep-water business, powering growth and achieving net zero emissions in line with Shell’s Powering Progress strategy”.

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Banks Cut Borrowing From CBN By 44% 

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Banks’ borrowings from the Central Bank of Nigeria (CBN) fell month-on-month, (MoM) by 44 percent to N12.16 trillion in April from N21.7 trillion in March.
Analysis of latest data from the CBN shows that the 44percent drop represents the first MoM decline in banks borrowing from since January when it increased by 268.7 percent to N3.6 trillion from N976.29 billion in December 2023.
However, further analysis showed that banks’ deposits in the CBN SDF grew MoM by 118.4 percent to N428.97 billion in April from N196.37 billion in March 2024.
Banks make use of the SLF to access liquidity to run their day-to-day business operations while the Standing Deposit Facility window (SDF) on the other hand, is an overnight deposit facility that allows banks to lodge excess liquidity (money) with the CBN and earn interest.
The decline in banks’ borrowing from SLF may reflect an increase in banking system liquidity and also the decision of the apex bank last year to remove the limit on the remunerable daily placements by banks at the SDF.
According to the CBN Governor, Mr. Olayemi Cardoso, the CBN removed the cap on the remunerable SDF to increase activity in the SDF window and manage liquidity.

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Expert Highlights Technology Impact On Fintech Industry Growth 

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A Financial technology expert, Olatunji Akinrinola, has highlighted the exponential growth of the FinTech industry, which according to him, was driven by technological advancements.
Akinrinola made this assertion in a  press release recently, where he stressed that the role of technology in driving this exponential growth in the FinTech sector was very outstanding.
According to him, Technology has revolutionised the way financial services are delivered, making them more accessible, efficient, and inclusive.
“Through innovations such as mobile banking, digital payments, and blockchain technology, FinTech companies have been able to reach a larger population and provided them with access to financial services”, he stated.
Akinrinola emphasised the role of technology in enabling financial inclusion, adding: “Technology has democratised access to financial services, particularly in regions with limited banking infrastructure.
“Mobile money platforms and digital wallets have empowered individuals to conduct financial transactions conveniently and securely, without the need for traditional banking services”.
He also underscored the role of Artificial Intelligence (AI) and data analytics in driving innovation within the FinTech industry,  noting: “AI-powered algorithms and predictive analytics have revolutionised risk assessment, fraud detection, and customer personalisation in financial services.
“These technologies enable FinTech companies to provide tailored solutions and mitigate risks more effectively, ultimately enhancing the overall customer experience”.
Akinrinola stressed the importance of regulatory frameworks in fostering the growth of the FinTech industry.
“While technology has accelerated the growth of FinTech, it is essential to establish robust regulatory frameworks to ensure consumer protection and maintain market stability. Regulators play a crucial role in balancing innovation with risk management, thereby creating a conducive environment for the sustainable growth of the FinTech sector”, he stated.
Akinrinola underscored the role of technology in driving the exponential growth of the FinTech industry, saying, “Technology has been a game-changer for the FinTech sector, enabling innovation, expanding access to financial services, and driving economic growth.
“As technology continues to evolve, the FinTech industry will undoubtedly play a significant role in shaping the future of financial services ecosystem”.

Corlins Walter

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