Ict/Telecom
Educating Telecom Consumers On Their Rights Our Priority – NCC
The Nigerian Communications Commission (NCC) has said on Wednesday that educating the telecom consumers on their rights would be given top priority by the commission.
Prof. Umar Danbatta, Executive Vice Chairman, NCC, represented by Mr Reuben Mouka, Head Public Relations, NCC, made this assertion at the NCC Special Day at the ongoing Abuja International Trade Fair in Abuja, Wednesday.
He said the theme of the fair “Enhancing SMEs in Agribusiness through Innovative Technology” was in line with the objective of the commission to use technology as an enabler of the overall economic growth and development in the country.
He said the commission through the availability of information and education would helps consumers to make informed choices in the use of ICT services as well as to protect telecom services consumers’ rights and privileges.
“We, as the independent telecom regulator in Nigeria, recognises that telecommunications services are very important to our nation,
“More importantly, that the consumers of telecommunications services deserve to get value for their money, and be treated as very important stakeholder in the scheme of things as far as service delivery is concern.
“The strategy, which we have adopted in achieving these agenda item, is to strengthen initiatives to educate and inform consumers in the use of communications services and to act swiftly and consistently whenever necessary.
He said the main thrust of NCC participation at the fair was to promote a major campaign, dedicated to the welfare of the consumer, which the commission launched on March 15, 2017
Speaking on the issue of data rollover, Danbatta said that the commission has directed all the service providers to give 14 days window to the subscribers to enable them roll over their unused data, even if they do not renew on the expiration data.
” In other words, this will stop the current practice where subscriber lose their entire unused data if they fail to renew on the date of the expiration of the current data
”Therefore, we can say that our citizens have not been left behind with services and innovations that abound in the ICT industry; it is our promise to keep the nation abreast of developments in telecommunications industry.
On her part, the Director Consumer Affairs Bureau, Mrs Felicia Onwuegbuchulam, said the commission was facilitating deployment of broadbandnetwork for economic growth.
Onwuegbuchulam represented by Mr Ayabamji Ojo, Deputy Director, Consumer Affairs Bureau, said that the deployment of broadband infrastructure would also be a platform for innovation and job creation.
“The forum is to educate consumers on the Do Not Disturb code 2442 to stop unsolicited text messages, the commission’s 622 Toll-free line, data roll over, the menace of call masking among others.
Also speaking, Director General Abuja Commerce of Industry, Mrs Tonia Shoyele, Mrs Tonia Shoyele, said the theme was chosen in line with the Federal Government vision in diversifying the economy from a mono economy with total dependence on oil to other sectors.
She appreciated the NCC for creating an enabling environment for competition among operators in the industry as well as ensuring the provision of qualitative and efficient telecommunications services throughout the country.
The Managing Director, Shell Nigeria Exploration and Company Limited (SNEPCo), Elohor Aiboni, said Bonga, Nigeria’s first deep-water asset, has recorded major milestones, due to effective leadership, cutting-edge technology, continuous improvement and collaboration with stakeholders.
She noted that since coming on stream in November 2005, Bonga has maintained a track record of production that saw it achieve one-billion-barrel export on February 13, last year.
In her presentation, titled “The Bonga Journey to a Billion Barrels”, at the ongoing 2024 Offshore Technology Conference in Houston, Texas, United States, Aiboni, said: “SNEPCo is grateful for the contributions of all the parties to the Bonga story and we can all be proud of the milestones.
“Bonga has been consistent. In 2014, nine years after coming onstream, it achieved half a billion barrels of crude and doubled it in 2023. We have worked relentlessly to ensure excellent asset management, project and wells delivery and deployment of technology and innovations in our operations”.
According to her, these factors, “coupled with the supportive partnership of the Nigerian National Petroleum Company Limited and our co-venturers – TotalEnergies, EP Nigeria Limited; Nigerian Agip Exploration; and Esso Exploration and Production Nigeria Limited, make Bonga stand out as a world-class investment case”.
She continued that, “SNEPCo also enjoyed the support of the Nigerian Upstream Petroleum Regulatory Commission (NUPRC) and the Nigerian Content Development and Monitoring Board (NCDMB) in the success of Bonga operations”.
Aiboni also listed the challenges of keeping the Bonga Floating Production, Storage and Offloading vessel full as the asset ages and dealing with unexpected developments with subsea wells and equipment.
She said: “SNEPCo responded with a campaign of operational excellence, which among other initiatives, led to the creation of a programme known as the Bonga Business Improvement Plan that continually reviews and identifies improvement initiatives and drives sustainability in operations and upskilling of staff.
“The Bonga success story has been led by Nigerians who have been managing directors of SNEPCo since it was established in 1993, in a deliberate policy by Shell to develop indigenous manpower for deep-water operations in Nigeria.
“Today, some 97percent of the SNEPCo workforce is Nigerian and overall, Bonga has helped to create a new generation of Nigerian deep-water professionals.
“Our vision at SNEPCo remains to be the best deep-water business, powering growth and achieving net zero emissions in line with Shell’s Powering Progress strategy”.
Banks’ borrowings from the Central Bank of Nigeria (CBN) fell month-on-month, (MoM) by 44 percent to N12.16 trillion in April from N21.7 trillion in March.
Analysis of latest data from the CBN shows that the 44percent drop represents the first MoM decline in banks borrowing from since January when it increased by 268.7 percent to N3.6 trillion from N976.29 billion in December 2023.
However, further analysis showed that banks’ deposits in the CBN SDF grew MoM by 118.4 percent to N428.97 billion in April from N196.37 billion in March 2024.
Banks make use of the SLF to access liquidity to run their day-to-day business operations while the Standing Deposit Facility window (SDF) on the other hand, is an overnight deposit facility that allows banks to lodge excess liquidity (money) with the CBN and earn interest.
The decline in banks’ borrowing from SLF may reflect an increase in banking system liquidity and also the decision of the apex bank last year to remove the limit on the remunerable daily placements by banks at the SDF.
According to the CBN Governor, Mr. Olayemi Cardoso, the CBN removed the cap on the remunerable SDF to increase activity in the SDF window and manage liquidity.
A Financial technology expert, Olatunji Akinrinola, has highlighted the exponential growth of the FinTech industry, which according to him, was driven by technological advancements.
Akinrinola made this assertion in a press release recently, where he stressed that the role of technology in driving this exponential growth in the FinTech sector was very outstanding.
According to him, Technology has revolutionised the way financial services are delivered, making them more accessible, efficient, and inclusive.
“Through innovations such as mobile banking, digital payments, and blockchain technology, FinTech companies have been able to reach a larger population and provided them with access to financial services”, he stated.
Akinrinola emphasised the role of technology in enabling financial inclusion, adding: “Technology has democratised access to financial services, particularly in regions with limited banking infrastructure.
“Mobile money platforms and digital wallets have empowered individuals to conduct financial transactions conveniently and securely, without the need for traditional banking services”.
He also underscored the role of Artificial Intelligence (AI) and data analytics in driving innovation within the FinTech industry, noting: “AI-powered algorithms and predictive analytics have revolutionised risk assessment, fraud detection, and customer personalisation in financial services.
“These technologies enable FinTech companies to provide tailored solutions and mitigate risks more effectively, ultimately enhancing the overall customer experience”.
Akinrinola stressed the importance of regulatory frameworks in fostering the growth of the FinTech industry.
“While technology has accelerated the growth of FinTech, it is essential to establish robust regulatory frameworks to ensure consumer protection and maintain market stability. Regulators play a crucial role in balancing innovation with risk management, thereby creating a conducive environment for the sustainable growth of the FinTech sector”, he stated.
Akinrinola underscored the role of technology in driving the exponential growth of the FinTech industry, saying, “Technology has been a game-changer for the FinTech sector, enabling innovation, expanding access to financial services, and driving economic growth.
“As technology continues to evolve, the FinTech industry will undoubtedly play a significant role in shaping the future of financial services ecosystem”.
Corlins Walter