Nation
New COAS Assumes Duty, Visits CDS
The newly appointed Chief of Army Staff, Maj-Gen Faruk Yahaya, yesterday, assumed office at the Army Headquarters in Abuja.
Yahaya, who was appointed by President Muhammadu Buhari, last Thursday, becomes the 22nd Chief of Army Staff.
Earlier, Yahaya had visited the Chief of Defence Staff, General Lucky Irabor at Defence Headquarters where the CDS congratulated him and presented to him, the Army Flag.
After the initial welcome ceremonies at Army Headquarters of lowering the former flag of his predecessor and hoisting the new flag, the New Army Chief addressed senior officers of the Nigerian Army at the conference room of Army Headquarters in a closed-door session that lasted about 10 minutes.
Before the closed-door session, he directed all senior officers present to observe one minute silence for his predecessor Lt-Gen Ibrahim Attahiru, who died in a plane crash on May 21, 2021.
During his visit to Defence Headquarters, the CDS wished Yahaya a successful tenure in office as the 22nd Chief of Army Staff.
Irabor further urged the new COAS to build on the legacy of his predecessor, particularly in the fight against insurgency and banditry.
The COAS was accompanied on the visit by the Chief of Policy and Plans Headquarters, Nigerian Army, Maj-Gen Benjamin Ahanotu.
It would be recalled that President Muhammadu Buhari, last Thursday, appointed Maj-Gen Yahaya as the new Army Chief.
Meanwhile, the Minister of Defence, Maj-Gen Bashir Salihi Magashi (rtd), has commended President Muhammadu Buhari for the well-thought out strategic appointment of Maj-Gen Farouk Yahaya as the 22nd Chief of Army Staff as a replacement for the late Lt-Gen Ibrahim Attahiru, who died in a plane crash alongside 10 others, penultimate Friday in Kaduna.
Magashi said by the appointment of Yahaya, Buhari has expediently put national interest above ethnic and religious chauvinism by fulfilling all requirements necessary.
These include his unblemished track records of service, professional, command and operational competencies, among other yardsticks, that culminated into his emergence as the most suitably qualified new Army boss.
Magashi described the new Army Chief as an organic infantry General who is tested and trusted to actualise the national aspirations to restore peace in the dark spots areas of insurgency, kidnapping and banditry as well as other allied threats to the nation’s corporate existence.
The minister expressed optimism in the professional pedigree of the former theatre Commander, Operation “Hadin Kai” Yahaya in sustaining the trajectory of taking offensive and aggressive campaigns to the camps, corridors and cells of the adversaries with a view to obliterating them.
He said as a battle commander with remarkable exploits and considerable experience, exposure and expertise he will be committed to the new battle plans and philosophy of Jointness among services and other security agencies in combat which are some of the legacies of his predecessor.
While pledging the support of the Ministry of Defence under his watch to the new Army boss in carrying out his mandate, the minister said plans are in the pipeline by the Federal Government to immortalise late Attahiru, and others, who died in the plane crash.
This, according to him, was aimed at immortalising them and to ensure that their sacrifices as national heroes in keeping the nation safe and secured are not in vain.
The Executive Secretary of the Pension Transitional Arrangement Directorate (PTAD), Dr Chioma Ejikeme, has reiterated the commitment to service delivery for pensioners.
Ejikeme said this during the Customer Service Week in Abuja, yesterday.
He said that commission had a mandate to deliver good service delivery to the pensioners.
Ejikeme, who was represented by the Director Civil Service Pension Department, Mr Kabir Yusuf, said that the customer service week was important to operations of PTAD.
“Customer service is the support that you give to a customer, whether it is an existing customer or potential customer in the process of delivering or making enquires about a service.
“To be a good customer service representative you need to be knowledgeable, have good attitude and attribute especially to the senior citizens and have empathy,” he said.
Ejikeme said that all PTAD staff had most of the attributes of a good customer representative.
“We provide excellent customer service by going to verify our aged pensioners who cannot do it by themselves anywhere across the country.
“There is a dedicated team that was mandated to go round to confirm the aliveness of those who can not confirm their aliveness either because the are too old or have health issues,” the executive secretary said.
The National Coordinator, SERVICOM, Mrs Nnenna Akajemeli, said that the official theme of the 2024 customer service week was “ We Go Above and Beyond For Our Customers.”
She commended PTAD and the SERVICOM team for organising the 2024 customer service week.
“This is in line with the best practice of celebrating frontline workers and service takers.
“Customer service week is celebrated annually during the first full week in October.
It calls attention to the importance of people to boost morale team work and departmental collaboration in supporting pensioners.
“ It is a platform to reward employees for the significant work they do,” Akajemeli said.
She said that the objective of the customer service week was to celebrate the hard work and dedication of employee who strived to create positive customer experiences.
She said that it was time to show customers that the organisation valued their experience and feedback, through comment cards, dedicated hotline, among others.
Akajemeli said that it raised awareness internally and externally about the importance of good customer service in building customer loyalty and satisfaction.
She said that the benefit was to increase motivation, show appreciation, encourage friendly competition, boost employee retention, create a positive workplace and increase productivity.
The Head, Surveillance Department at the National Pension Commission (PenCom), Mr Abdulrahman Saleem, said that good service delivery was the key success of every establishment.
Salem said that PTAD operated with standard, considering the success it had achieved so far.
Saleem said that pensioners required the best service attitude and behavior.
“ I give kudos to PTAD for its efforts and encourage it to do more.
“Therefore I urge PTAD staff to keep up the standard and continue to give good service to the pensioners,” he said.
The Chief of the Air Staff (CAS), Air Marshal Hasan Abubakar, has honoured Flying Officer David Sangokoya for winning the 2023/2024 Royal Air Force College Cranwell International Cadet Sword of Honour.
Abubakar honoured the officer during the presentation of cheques to 13 beneficiaries of the Nigerian Air Force (NAF) Group Personal Accident Insurance Policy (GPAIP) in Abuja, yesterday.
He described the achievement as ground-breaking as it was the first time an African cadet had won the prestigious award since the Academy’s creation over 100 years ago.
According to him, the feat underscores the excellence that exists within NAF, and proof that NAF officers and cadets can stand shoulder to shoulder with the best in the world.
“To our awardee, you have set a new standard, not just for your peers, but for every cadet and officer that will come after you.
“This accomplishment is a powerful reminder that no goal is out of reach when one is armed with dedication, discipline and an unwavering commitment to excellence.
“Your journey as an officer has begun with this prestigious accolade, but the true measure of your success will be seen in how you serve, lead and contribute to the mission of NAF and the defence of our great nation.
“As we celebrate this historic occasion, we extend our deepest gratitude to the United Kingdom Government for its unwavering support in providing world-class training opportunities to our personnel.
“This has enabled our officers and men to gain invaluable skills and knowledge, strengthening not only our bilateral ties but also our collective ability to address global security challenges,” he said.
The CAS said that the NAF looked forward to continuing the fruitful partnership for the mutual benefit of Nigeria and UK countries.
He expressed gratitude and unflinching loyalty to President Bola Tinubu for his commitment to the welfare and training of members of the Armed Forces of Nigeria, and NAF in particular.
“I must also take a moment to extend my heartfelt appreciation to the leadership of the Nigerian Defence Academy and the instructors who helped to mould and prepare this cadet for the global stage.
“Their dedication and commitment to developing top-notch officers is evident in this ground-breaking achievement.
“You have not only trained a leader but have given the Nigerian Air Force a legacy we will all cherish,” he said.
National Health Insurance Authority (NHIA) has advocated private sector involvement to strengthen Nigeria’s healthcare system.
The Director-General of the authority, Dr Kelechi Ohiri, made the call at a high-level policy dialogue on sustainable health system reforms in Nigeria in Abuja, yesterday.
The Tide’s source reports that the dialogue was organised by the Healthcare Federation of Nigeria (HFN), a coalition of private sector stakeholders, to address the multifaceted challenges plaguing the country’s healthcare system.
The dialogue has “Private Sector Support for SWAP (Sector Wide Approach) in Healthcare” as its theme.
Represented by Dr Yakubu Agada-Amade, the NHIA Director of Standards and Quality Assurance, Ohiri explained the crucial role of private sector collaboration in strengthening Nigeria’s healthcare system
He highlighted the “One Plan” under the SWAp framework, which seeks to unify health sector efforts, ensuring efficient resource use, effective governance and expanded healthcare access.
He also stressed the importance of overcoming barriers that historically hindered the implementation of healthcare interventions in Nigeria, such as inadequate financing, weak governance systems, and bureaucratic bottlenecks.
He added that “the dialogue explored innovative approaches, including digital health innovations and financing mechanisms to accelerate the implementation of the National Health Act and mandatory health insurance coverage.
“With enrollment in health insurance growing by 14 per cent over the past year, NHIA can push for greater inclusivity, particularly targeting the informal sector through flexible payment systems and partnerships with telecommunications companies.”
He called for stronger synergy between public and private health actors to ensure universal access to quality healthcare and sustainable reforms in line with the Nigeria Health Sector Renewal Investment Initiative (NHSRII).
Panelists from the Association of Nigerian Private Medical Practitioners (ANPMP), Healthcare Providers Association of Nigeria (HCPAN) and Health and Managed Care Association of Nigeria (HMCAN) echoed the sentiments, underscoring the private sector’s role in expanding insurance coverage and improving healthcare delivery.
They commended NHIA’s efforts toward driving reforms to achieve Universal Health Coverage (UHC) through the Sector-Wide Approach (SWAp).