Nation
Buhari Pledges Support For African Peer Review Mechanism
President Muhammadu Buhari, yesterday, in Abuja, pledged that Nigeria will continue to support the African Peer Review Mechanism (APRM) process in the country because of its benefits to good governance and democracy.
Buhari gave the assurance at the launch of Nigeria Second Review Country Self-Assessment Report and flag–off of the Validation of the Report at the six geo-political zones of the country, including the Federal Capital Territory (FCT).
Describing the review as ‘‘timely and handy’’, Buhari explained that the present administration with its change mantra agenda has overhauled, revitalized and institutionalised its machinery for a successful conduct of the second peer review of the country.
The president recalled that Nigeria was first peer-reviewed in 2008, and since then, has recorded tremendous success in the implementation of the National Programme of Action as recommended.
He reiterated the commitment of his administration to the implementation of the new National Programme of Action that will come up after the review process.
‘‘Agenda 2063 is a strategic framework for the socio-economic transformation of the African continent over the next 50 years with a strong mandate on NEPAD and APRM.
‘‘This is in an attempt to build on and seek the acceleration of the implementation of past and present continental initiatives for the growth and sustainable development of the African continent.
‘‘This exercise will be a strong reference point in the nation’s history, a source of courage and positive drive for this initiative that is aimed at consolidating the strides of this present administration.
‘‘In addition, this administration has been very supportive and will continue to support the APRM process in Nigeria knowing the importance of the process which enhances transparency and good governance, strengthens our democracy, identifies and addresses critical challenges as well as promotes all-inclusiveness,’’ he said.
Buhari, therefore, urged all stakeholders to come up with more vital strategies, mechanisms and measures that would enable diligent implementation of the new National Programme of Action for accelerated Economic Growth and Sustainable Development in Nigeria and Africa.
In her remarks, the National Coordinator/Chief Executive Officer of AUDA-NEPAD Nigeria, Hon. Gloria Akobundu, thanked Buhari for his transparency, courageous leadership and consenting to the conduct of the Second Peer Review of Nigeria, and his consistency in achieving the desired goal.
‘‘African Peer Review Mechanism is a mirror for Member States to encourage each other and build resilience to challenges and foster solutions to underdevelopment and promote good governance in the continent,’’ she said.
Akobdundu explained that after the Validation of the Country Self-Assessment Report, there are other activities to be effectively accomplished to ensure effectual completion of the Second Peer Review Process.
She listed them as, ‘‘The Issue Paper, New National Programme of Action, Presentation of the Report and Peer Review of Nigeria at the APR Forum of Heads of State and Government, Institutionalization of the Country Review Report (CRR), Launch of the Country Review Report (CRR) and Continuous Assessment of the Progress and Presentation of Progress Report to the AU-APRM.”
She pledged that the agency would leave no stone unturned to ensure that a smooth process is attained.
The event was attended by the Country Self-Assessment Mission led by Dr. Abdoulie Janneh of Gambia, a former Executive Secretary of the UN Economic Commission for Africa, the Chief Executive Officer of AU-APRM Secretariat, Prof. Eddy Maloka, among others.
The Executive Secretary of the Pension Transitional Arrangement Directorate (PTAD), Dr Chioma Ejikeme, has reiterated the commitment to service delivery for pensioners.
Ejikeme said this during the Customer Service Week in Abuja, yesterday.
He said that commission had a mandate to deliver good service delivery to the pensioners.
Ejikeme, who was represented by the Director Civil Service Pension Department, Mr Kabir Yusuf, said that the customer service week was important to operations of PTAD.
“Customer service is the support that you give to a customer, whether it is an existing customer or potential customer in the process of delivering or making enquires about a service.
“To be a good customer service representative you need to be knowledgeable, have good attitude and attribute especially to the senior citizens and have empathy,” he said.
Ejikeme said that all PTAD staff had most of the attributes of a good customer representative.
“We provide excellent customer service by going to verify our aged pensioners who cannot do it by themselves anywhere across the country.
“There is a dedicated team that was mandated to go round to confirm the aliveness of those who can not confirm their aliveness either because the are too old or have health issues,” the executive secretary said.
The National Coordinator, SERVICOM, Mrs Nnenna Akajemeli, said that the official theme of the 2024 customer service week was “ We Go Above and Beyond For Our Customers.”
She commended PTAD and the SERVICOM team for organising the 2024 customer service week.
“This is in line with the best practice of celebrating frontline workers and service takers.
“Customer service week is celebrated annually during the first full week in October.
It calls attention to the importance of people to boost morale team work and departmental collaboration in supporting pensioners.
“ It is a platform to reward employees for the significant work they do,” Akajemeli said.
She said that the objective of the customer service week was to celebrate the hard work and dedication of employee who strived to create positive customer experiences.
She said that it was time to show customers that the organisation valued their experience and feedback, through comment cards, dedicated hotline, among others.
Akajemeli said that it raised awareness internally and externally about the importance of good customer service in building customer loyalty and satisfaction.
She said that the benefit was to increase motivation, show appreciation, encourage friendly competition, boost employee retention, create a positive workplace and increase productivity.
The Head, Surveillance Department at the National Pension Commission (PenCom), Mr Abdulrahman Saleem, said that good service delivery was the key success of every establishment.
Salem said that PTAD operated with standard, considering the success it had achieved so far.
Saleem said that pensioners required the best service attitude and behavior.
“ I give kudos to PTAD for its efforts and encourage it to do more.
“Therefore I urge PTAD staff to keep up the standard and continue to give good service to the pensioners,” he said.
The Chief of the Air Staff (CAS), Air Marshal Hasan Abubakar, has honoured Flying Officer David Sangokoya for winning the 2023/2024 Royal Air Force College Cranwell International Cadet Sword of Honour.
Abubakar honoured the officer during the presentation of cheques to 13 beneficiaries of the Nigerian Air Force (NAF) Group Personal Accident Insurance Policy (GPAIP) in Abuja, yesterday.
He described the achievement as ground-breaking as it was the first time an African cadet had won the prestigious award since the Academy’s creation over 100 years ago.
According to him, the feat underscores the excellence that exists within NAF, and proof that NAF officers and cadets can stand shoulder to shoulder with the best in the world.
“To our awardee, you have set a new standard, not just for your peers, but for every cadet and officer that will come after you.
“This accomplishment is a powerful reminder that no goal is out of reach when one is armed with dedication, discipline and an unwavering commitment to excellence.
“Your journey as an officer has begun with this prestigious accolade, but the true measure of your success will be seen in how you serve, lead and contribute to the mission of NAF and the defence of our great nation.
“As we celebrate this historic occasion, we extend our deepest gratitude to the United Kingdom Government for its unwavering support in providing world-class training opportunities to our personnel.
“This has enabled our officers and men to gain invaluable skills and knowledge, strengthening not only our bilateral ties but also our collective ability to address global security challenges,” he said.
The CAS said that the NAF looked forward to continuing the fruitful partnership for the mutual benefit of Nigeria and UK countries.
He expressed gratitude and unflinching loyalty to President Bola Tinubu for his commitment to the welfare and training of members of the Armed Forces of Nigeria, and NAF in particular.
“I must also take a moment to extend my heartfelt appreciation to the leadership of the Nigerian Defence Academy and the instructors who helped to mould and prepare this cadet for the global stage.
“Their dedication and commitment to developing top-notch officers is evident in this ground-breaking achievement.
“You have not only trained a leader but have given the Nigerian Air Force a legacy we will all cherish,” he said.
National Health Insurance Authority (NHIA) has advocated private sector involvement to strengthen Nigeria’s healthcare system.
The Director-General of the authority, Dr Kelechi Ohiri, made the call at a high-level policy dialogue on sustainable health system reforms in Nigeria in Abuja, yesterday.
The Tide’s source reports that the dialogue was organised by the Healthcare Federation of Nigeria (HFN), a coalition of private sector stakeholders, to address the multifaceted challenges plaguing the country’s healthcare system.
The dialogue has “Private Sector Support for SWAP (Sector Wide Approach) in Healthcare” as its theme.
Represented by Dr Yakubu Agada-Amade, the NHIA Director of Standards and Quality Assurance, Ohiri explained the crucial role of private sector collaboration in strengthening Nigeria’s healthcare system
He highlighted the “One Plan” under the SWAp framework, which seeks to unify health sector efforts, ensuring efficient resource use, effective governance and expanded healthcare access.
He also stressed the importance of overcoming barriers that historically hindered the implementation of healthcare interventions in Nigeria, such as inadequate financing, weak governance systems, and bureaucratic bottlenecks.
He added that “the dialogue explored innovative approaches, including digital health innovations and financing mechanisms to accelerate the implementation of the National Health Act and mandatory health insurance coverage.
“With enrollment in health insurance growing by 14 per cent over the past year, NHIA can push for greater inclusivity, particularly targeting the informal sector through flexible payment systems and partnerships with telecommunications companies.”
He called for stronger synergy between public and private health actors to ensure universal access to quality healthcare and sustainable reforms in line with the Nigeria Health Sector Renewal Investment Initiative (NHSRII).
Panelists from the Association of Nigerian Private Medical Practitioners (ANPMP), Healthcare Providers Association of Nigeria (HCPAN) and Health and Managed Care Association of Nigeria (HMCAN) echoed the sentiments, underscoring the private sector’s role in expanding insurance coverage and improving healthcare delivery.
They commended NHIA’s efforts toward driving reforms to achieve Universal Health Coverage (UHC) through the Sector-Wide Approach (SWAp).