Business
Empty ATMs: ‘Entrepreneurs, Customers, Banks, PoS Operators Accountable’
Following the growing number of Automated Teller Machines (ATMs) that have remained “temporarily unable to dispense cash” in recent times, the banking public has accused Deposit Money Banks (DMBs) of colluding with Point of Sales (PoS) terminal operators to deliberately trade on the naira and extort Nigerians of their hard-earned money.
Most bank customers who spoke to The Tide’s source and others that took to social media to vent their anger, therefore, called on the Central Bank of Nigeria (CBN) to investigate the DMBs, with some arguing that selling naira to Nigerians simply because the banks claim there is no cash is also naira abuse.
From Lagos to Abuja, Port Harcourt to Kano, Enugu to Jos, POS agents are seen all over the nooks and crannies of Nigeria, helping everyday people perform their transactions.
However, as many ATM machines are hardly cash-loaded, the banking public have started calling for ban of the service due to abuse and extortion so that every transaction could be carried out through other electronic channels or through the banks.
A customer of one of the new generation Banks said, “POS operators selling Cash for a fee without a banking licence is another abuse of Naira in this country.
“They will drain the ATM late at night and 7am in the morning. They will situate right in front of the ATM and sell you cash. Nigeria is not a real place”.
Analysts believe that the reality is that POS operators do not get their money from ATMs, but buy the local currency from the banks.
As if operating a racket in Nigeria, a debit card can only withdraw N150,000 per day which is below what the average POS operator transacts daily.
According to Iroh Uzoigwe, “POS operators have more than 10 Banks accounts with different ATM cards. They only use one or two for business and the rest for ATM withdrawals.
“I feel commercial banks in Nigeria intentionally refuse to stock their ATMs with cash so that people will go to POS operators. They collude with these people. How can bank not have cash in these ATMs? It’s so funny. Close the ATMs if you don’t want to stock it”.
Eniola Daniel, who took to his X ( formerly Twitter) handle, said Nigerian banks and the CBN have surrendered to POS operators- it’s troubling.
“No money in ATM machines but POS operators around the banks have cash and no one is talking. CBN is just not bothering, we are losing all sense of normalcy in NIGERIA. What is happening @cenbank?”, he lamented.
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